Patient Rights

The patient / family right to have protection from/against physical abuse or neglect. The right to have information related to your medical condition kept confidential. The right to accept or refuse any medication, investigation or treatment, and to be informed of the likely consequences of doing so.

  • Providing accurate information about your habits, health, past illnesses, hospitalization, allergies, current and past use of medications.
  • Keeping your scheduled appointments and letting us know in advance if you are unable to keep them.
  • Following the treatment plan recommended by your doctor and realizing that you must accept consequences if you refuse.
  • Reading all Medical Forms and Consent Forms thoroughly and asking for explanations before you sign them.
  • Taking care of your valuables, belongings and informing us of any wrong doing.
  • Not asking for any false certificate or unlawful practices.
  • Respecting all employees of the hospital. Following our policies regarding non-smoking, noise, visiting hours, number of visitors and other rules & regulations.
  • Request for a copy of your medical records as per protocol.
  • Know the expected cost regarding your treatment and to have your bill explained.
  • Please be informed that the confidential and sensitive information about your care will be shared with your family only with your consent.
  • Refuse Treatment, or seek additional opinion regarding clinical care, and to get access to emergency care when needed.
  • Be provided with complete explanation regarding transfer to another facility.
  • Express your concerns, complaints and grievances to any of our staff/ customer service desk





Patient Responsibilities

  • Providing accurate information about your habits, health, past illnesses, hospitalization, allergies, current and past use of medications.
  • Keeping your scheduled appointments and letting us know in advance if you are unable to keep them.
  • Following the treatment plan recommended by your doctor and realizing that you must accept consequences if you refuse.
  • Reading all Medical Forms and Consent Forms thoroughly and asking for explanations before you sign them.
  • Actively participating in your treatment and pain management plan and keeping your doctors and nurses informed of the effectiveness of your treatment.
  • Taking care of your valuables, belongings and informing us of any wrong doing.
  • Not asking for any false certificate or unlawful practices.


    • Respecting all employees of the hospital. Following our policies regarding non-smoking,noise, visiting hours, number of visitors and other rules & regulations.